•1 min read•from InfoQ
Netflix Scales "Human Infrastructure" to Manage Global Live Operations
Netflix has introduced a "human infrastructure" layer to manage live broadcasts at scale. Using a low-latency "telemetry hot path" and a Live Operations Centre, the company now balances automated scaling with human oversight. This shift, which mirrors strategies at AWS and Disney+, focuses on maintaining reliability through expert intervention during high-concurrency global events.
By Mark SilvesterWant to read more?
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